![]() Find out what app this is and uninstall it. If the issue does not occur in this mode then the problem could be caused by one of the apps you downloaded. Release the Volume down key when you see ‘Safe Mode’.Safe mode will display in the bottom left corner of the screen.Continue to hold the Volume down key until the device finishes restarting.Immediately after releasing the Power key, press and hold the Volume down key.When ‘SAMSUNG’ appears on the screen, release the Power key.Press and hold the Power key past the screen with the device name.To check if a third party app is causing this problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode. There are instances when an app you downloaded on your phone can cause issues. Tap Storage > CLEAR CACHE > CLEAR DATA > DELETE.To display preinstalled apps, tap Menu > Show system apps.Tap the desired application in the default list.From the Home screen, swipe up on an empty spot to open the Apps tray.To eliminate this possibility you will have to clear the cache and data of the phone app. There are cases when the problem is caused by corrupt data within the phone app. Once the phone boots up check if the issue still occurs.Ĭlear the cache and data of the phone app Keep both keys held down together for 10 seconds or more.Now press and hold the Power key while holding down the volume down button.Press and hold the volume down button and don’t release it.This action usually fixes minor software glitches which could cause issues on the phone. Since this is most likely a software related problem we will be concentrating our troubleshooting efforts on the software side of the device.Ī soft reset is usually performed to refresh the phone software. If an update is available then I suggest that you download and install it first. Solution: Before performing any troubleshooting steps you should first make sure that the phone is running on the latest software version. Unless you have any better suggestions I was going to reset the phone to factory defaults and add in my apps one by one to see where it breaks. Resetting the contacts app cache and data I’ve tried most of the suggestions out there including: I cannot send or receive any phone calls as of now. After completing a data transfer from my old LGV20 the system Contacts app keeps crashing and causing the Phone app to also crash. Problem: I’ve got an unlocked ATT Note 9 running on Verizon, I’ve installed the latest software version and it seemed to be working fine. How To Fix Samsung Galaxy Note 9 Phone App Keeps Crashing ![]() We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. This is a free service we are offering with no strings attached. We will be more than happy to assist you with any concern that you may have with your device. If you own a Samsung Galaxy Note 9 or any other Android device for that matter then feel free to contact us using this form. In this latest installment of our troubleshooting series we will tackle the Galaxy Note 9 phone app keeps crashing issue. ![]() ![]() Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. The large 6.4 inch Super AMOLED display that this phone uses as well as its Snapdragon 845 processor combined with 8 GB of RAM allows for a better mobile experience. This phone is popular among consumers who constantly perform productivity tasks while on the go. The #Samsung #Galaxy #Note9 is s premium Android device released last year which is a model best known for having a stylus. ![]()
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